Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose--meeting customer needs. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively shift products, service style and market focus. This guide explains how to use customer complaints to get ahead, make more money, and expand customer loyalty.
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Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose--meeting customer needs. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively shift products, service style and market focus. This guide explains how to use customer complaints to get ahead, make more money, and expand customer loyalty.
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Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $0.99, good condition, Sold by Zoom Books Company rated 4.0 out of 5 stars, ships from Lynden, WA, UNITED STATES, published 2008 by Berrett-Koehler Publishers.
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Book is in good condition and may include underlining highlighting and minimal wear. The book can also include From the library of labels. May not contain miscellaneous items toys dvds etc. We offer 100% money back guarantee and 24 7 customer service.
Add this copy of A Complaint is a Gift: Recovering Customer Loyalty When to cart. $2.00, good condition, Sold by Once Upon A Time Books rated 4.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 1996 by Berrett-Koehler Publishers.
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This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $2.48, new condition, Sold by KuleliBooks rated 5.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 2008 by Berrett-Koehler Publishers.
Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $2.48, like new condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2008 by Berrett-Koehler Publishers.
Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $2.48, like new condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2008 by Berrett-Koehler Publishers.
Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $2.48, very good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2008 by Berrett-Koehler Publishers.
Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $2.83, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2008 by Berrett-Koehler Publishers.
Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $3.38, like new condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 1996 by Berrett-Koehler Publishers.
Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $3.38, like new condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 1996 by Berrett-Koehler Publishers.
Add this copy of A Complaint is a Gift: Using Customer Feedback as a to cart. $3.38, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Berrett-Koehler Publishers.
