Smarter Service. Deeper Insights. Exceptional Experiences. Artificial intelligence is revolutionizing how organizations understand, engage, and serve their customers. From intelligent chatbots and recommendation engines to real-time sentiment analysis and predictive personalization, AI in Customer Experience explores the fast-evolving role of AI in shaping modern customer journeys. Part of the AI Awareness Series , this book offers a practical and accessible guide to how AI technologies are transforming customer ...
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Smarter Service. Deeper Insights. Exceptional Experiences. Artificial intelligence is revolutionizing how organizations understand, engage, and serve their customers. From intelligent chatbots and recommendation engines to real-time sentiment analysis and predictive personalization, AI in Customer Experience explores the fast-evolving role of AI in shaping modern customer journeys. Part of the AI Awareness Series , this book offers a practical and accessible guide to how AI technologies are transforming customer interactions-online, in-store, and beyond. Whether you're in marketing, customer service, digital transformation, or CX strategy, this book helps you make sense of the tools and trends driving intelligent engagement. Inside, you'll discover: - How AI enables hyper-personalized content, offers, and experiences - The role of chatbots, virtual assistants, and conversational AI - Techniques for real-time customer sentiment and behavioral analysis - Use cases in predictive service, loyalty optimization, and customer retention - Ethical and responsible AI use in customer-facing applications - Real-world examples across retail, financial services, hospitality, and more AI in Customer Experience bridges the gap between technology and strategy-equipping professionals with the knowledge they need to build trust, enhance satisfaction, and deliver consistently meaningful experiences in an AI-powered world. Part of the AI Awareness Series - practical guides designed to help professionals across sectors understand the real-world impact of AI, without the hype.
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Add this copy of AI in Customer Experience: How AI Is Transforming to cart. $7.09, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2025 by Publishdrive.
Add this copy of AI in Customer Experience: How AI Is Transforming to cart. $10.72, like new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2025 by Publishdrive.
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