When was the last time you dealt with a bureaucracy--the phone company, an airline, a hospital, school, or government agency--and got what you wanted without weaving through a maze of infuriating hand-offs? Have you found these systems to be utterly indifferent to the inconvenience or hardship they cause? Russell Ackoff and Sheldon Rovin say, "Enough is enough!" They have extensively studied organizational systems--how they function and malfunction, what drives them, and where their weaknesses are. Here they share both ...
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When was the last time you dealt with a bureaucracy--the phone company, an airline, a hospital, school, or government agency--and got what you wanted without weaving through a maze of infuriating hand-offs? Have you found these systems to be utterly indifferent to the inconvenience or hardship they cause? Russell Ackoff and Sheldon Rovin say, "Enough is enough!" They have extensively studied organizational systems--how they function and malfunction, what drives them, and where their weaknesses are. Here they share both perversely entertaining anecdotes about the abuse of individuals by various bureaucracies and detail the creative--and deeply satisfying--approaches these people used to get even. Best of all, they offer successful strategies and tactics you can use to pinpoint the weakness of any system and exploit it to your advantage.
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Add this copy of Beating the System: Using Creativity to Outsmart to cart. $2.61, good condition, Sold by ZBK Books rated 4.0 out of 5 stars, ships from Woodland Park, NJ, UNITED STATES, published 2005 by Berrett-Koehler Publishers.
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Used book in good and clean conditions. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks. Fast Shipping.
Add this copy of Beating the System: Using Creativity to Outsmart to cart. $2.98, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2005 by Berrett-Koehler Publishers, Incorporated.
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Very good. A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. An ex-library book and may have standard library stamps and/or stickers. At ThriftBooks, our motto is: Read More, Spend Less.
Add this copy of Beating the System: Using Creativity to Outsmart to cart. $3.57, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2005 by Berrett-Koehler Publishers.
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