This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.
Read More
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.
Read Less
Add this copy of Building Great Customer Experiences to cart. $2.98, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2002 by Palgrave MacMillan.
Add this copy of Building Great Customer Experiences (Beyond Philosophy) to cart. $3.99, very good condition, Sold by Books From California rated 4.0 out of 5 stars, ships from Simi Valley, CA, UNITED STATES, published 2002 by Palgrave Macmillan.
Add this copy of Building Great Customer Experiences (Beyond Philosophy) to cart. $4.51, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2002 by Palgrave MacMillan.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of Building Great Customer Experiences to cart. $4.69, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2002 by Palgrave MacMillan.
Add this copy of Building Great Customer Experiences (Beyond Philosophy) to cart. $5.67, good condition, Sold by SurplusTextSeller rated 5.0 out of 5 stars, ships from Columbia, MO, UNITED STATES, published 2002 by Palgrave MacMillan.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Add this copy of Building Great Customer Experiences (Beyond Philosophy) to cart. $10.49, good condition, Sold by Music Fiendz rated 4.0 out of 5 stars, ships from South Hackensack, NJ, UNITED STATES, published 2002 by Palgrave Macmillan.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Size: 5x0x9; All orders professionally packed and shipped from the USA within 24 hours. Multilingual, friendly, and intelligent customer service!
Add this copy of Building Great Customer Experiences (Beyond Philosophy) to cart. $10.99, good condition, Sold by Stephen White Books rated 5.0 out of 5 stars, ships from Bradford, WEST YORKSHIRE, UNITED KINGDOM, published 2002 by Palgrave Macmillan.
Add this copy of Building Great Customer Experiences (Beyond Philosophy) to cart. $12.20, very good condition, Sold by Reuseabook rated 5.0 out of 5 stars, ships from Gloucester, GLOS, UNITED KINGDOM, published 2002 by Palgrave Macmillan.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
Add this copy of Building Great Customer Experiences (Beyond Philosophy) to cart. $14.43, good condition, Sold by Aardvark Books Ltd rated 4.0 out of 5 stars, ships from Bucknell, HEREFORDSHIRE, UNITED KINGDOM, published 2002 by Palgrave Macmillan.
