This revised edition offers a comprehensive analysis of where computer telephony integration (CTI) came from and where it is going. The book provides a clear, in-depth coverage of all of CTI, including technology, standards, applications, system engineering, industry structure, the market, and future developments. The book features expanded coverage of CTI and new information on media processing, automation, and messaging.
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This revised edition offers a comprehensive analysis of where computer telephony integration (CTI) came from and where it is going. The book provides a clear, in-depth coverage of all of CTI, including technology, standards, applications, system engineering, industry structure, the market, and future developments. The book features expanded coverage of CTI and new information on media processing, automation, and messaging.
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Add this copy of Computer Telephony Integration (Artech House to cart. $7.51, very good condition, Sold by Books From California rated 4.0 out of 5 stars, ships from Simi Valley, CA, UNITED STATES, published 1999 by Artech House Publishers.
Add this copy of Computer Telephony Integration (Artech House to cart. $35.71, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1999 by Artech House Publishers.
