This book will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency, however, in today's fast-paced world even urgent messages are ignored. Becoming an active listener will help your productivity and success by helping you extract important details from every ...
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This book will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency, however, in today's fast-paced world even urgent messages are ignored. Becoming an active listener will help your productivity and success by helping you extract important details from every message.
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Add this copy of Crisp: The Business of Listening, Third Edition: A to cart. $4.00, very good condition, Sold by A Book Store of Hastings rated 5.0 out of 5 stars, ships from HASTINGS, MN, UNITED STATES, published 2001 by Axzo Press.
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Seller's Description:
Very good. Trade paperback (US). Glued binding. 104 p. Fifty-Minute Series Book. Audience: General/trade. VERY NICE COPY--VERY SLIGHT SHELF WARE--TEXT CLEAN AND TIGHT--GIFT--STILL HAS LOTS OF GREAT READS LEFT