In today's competitive business climate, aiming for customer satisfaction is no longer enough. Many customers who are satisfied with a product or service will defect to buy a competitor's product without hesitation, forcing many businesses to spend more and more money to attract new customers. To maintain a dependable clientele and curtail the expense of wooing new customers, businesses must go beyond their usual concerns with customer satisfaction and take steps to ensure greater loyalty.
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In today's competitive business climate, aiming for customer satisfaction is no longer enough. Many customers who are satisfied with a product or service will defect to buy a competitor's product without hesitation, forcing many businesses to spend more and more money to attract new customers. To maintain a dependable clientele and curtail the expense of wooing new customers, businesses must go beyond their usual concerns with customer satisfaction and take steps to ensure greater loyalty.
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Add this copy of Customer Loyalty: How to Earn It, How to Keep It (Cloth to cart. $2.00, good condition, Sold by Once Upon A Time Books rated 4.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 1995 by Wiley.
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Good in good dust jacket. This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Add this copy of Customer Loyalty: How to Earn It, How to Keep It (Cloth to cart. $3.87, very good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 1995 by Wiley.
Add this copy of Customer Loyalty: How to Earn It, How to Keep It to cart. $5.54, very good condition, Sold by The Book Cellar rated 5.0 out of 5 stars, ships from Nashua, NH, UNITED STATES, published 1995 by Wiley.
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Very Good. Size: 6x1x9; Great used condition. A portion of your purchase of this book will be donated to non-profit organizations. Over 1, 000, 000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Add this copy of Customer Loyalty: How to Earn It, How to Keep It (Cloth to cart. $29.84, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1995 by Wiley.
Add this copy of Customer Loyalty: How to Earn It, How to Keep It (Cloth to cart. $77.28, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1995 by Wiley.
Add this copy of Customer Loyalty: How to Earn It, How to Keep It (Cloth to cart. $90.49, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1995 by Wiley.
Add this copy of Customer Loyalty: How to Earn It, How to Keep It (Cloth to cart. $156.67, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1995 by Wiley.