The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
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The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
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Add this copy of Foundations of Service Level Management to cart. $7.19, good condition, Sold by Seattle Goodwill rated 4.0 out of 5 stars, ships from Seattle, WA, UNITED STATES, published 2000 by Sams Publishing.
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Seller's Description:
May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
Add this copy of Foundations of Service Level Management to cart. $7.99, good condition, Sold by Friends of the Phoenix Library rated 3.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 2000 by Sams Publishing.
Add this copy of Foundations of Service Level Management to cart. $19.90, good condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2000 by Sams Publishing.
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This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 600grams, ISBN: 9780672317439.
Add this copy of Foundations of Service Level Management to cart. $32.80, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2000 by Sams Publishing.
Add this copy of Foundations of Service Level Management to cart. $55.98, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2000 by Sams Publishing.
Add this copy of Foundations of Service Level Management to cart. $72.05, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2000 by Sams Publishing.
