If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and market their services to address these needs. Collecting and documenting what thousands of virtual reference librarians have learned over the past few years, this comprehensive guide provides a needed overview to help new and ...
Read More
If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and market their services to address these needs. Collecting and documenting what thousands of virtual reference librarians have learned over the past few years, this comprehensive guide provides a needed overview to help new and aspiring virtual reference library departments - and their directors and administrators, reference librarians, and project managers - to understand the entire process and its ramifications. Here are the basics of designing, implementing, operating, and marketing a virtual reference service from the ground up. In a text supplemented with checklists so no key element is forgotten, this reference offers the real-world answers from leading experts to the most common questions: Where has Web-based library reference come from and where is it going? What is the best digital reference software to address specific needs? Who should staff the virtual reference desktop? How
Read Less
Add this copy of Going Live: Starting and Running a Virtual Reference to cart. $6.14, good condition, Sold by BookResQ. rated 5.0 out of 5 stars, ships from West Valley, UT, UNITED STATES, published 2003 by ALA Editions.
Add this copy of Going Live: Starting and Running a Virtual Reference to cart. $30.05, good condition, Sold by Anybook rated 4.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2003 by Ala Editions, Us.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 400grams, ISBN: 9780838908501.
Add this copy of Going Live: Starting and Running a Virtual Reference to cart. $41.14, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2003 by ALA Editions.
