Implementing Service Quality Based on ISO/IEC 20000: 3rd Edition

ISO/IEC 20000 is an important international standard for IT service providers. This book is crammed with practical advice and recommendations on how to prepare for ISO20000 audit and implementation. It is the ideal companion to ISO20000 courses from a range of certification bodies such as EXIN, PeopleCert and others. Read More

ISO/IEC 20000 is an important international standard for IT service providers. This book is crammed with practical advice and recommendations on how to prepare for ISO20000 audit and implementation. It is the ideal companion to ISO20000 courses from a range of certification bodies such as EXIN, PeopleCert and others. Read Less

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  	This is a digital edition of this title. Rent eBook (8 Options) 30 Day Rental: $14.98 (Expires Jun 23, 2025) 60 Day Rental: $16.47 (Expires Jul 23, 2025) 90 Day Rental: $17.97 (Expires Aug 22, 2025) 120 Day Rental: $19.47 (Expires Sep 21, 2025) 130 Day Rental: $20.97 (Expires Oct 01, 2025) 150 Day Rental: $22.46 (Expires Oct 21, 2025) 180 Day Rental: $23.96 (Expires Nov 20, 2025) 365 Day Rental: $25.46 (Expires May 24, 2026) Buy eBook Lifetime Access: $29.95 Title: Implementing Service Quality Based on Iso/Iec 20000: a Management Guide by Michael Kunas Publisher: IT Governance Print ISBN: 9781849284424, 1849284423 eText ISBN: 9781849284448 Edition: 2012 3rd edition Format: EPUB eBook	$14.98 Rent eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ