Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
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Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
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Add this copy of Inbound Call Centers: Design, Implementation, and to cart. $21.50, new condition, Sold by Scholars Attic rated 4.0 out of 5 stars, ships from Lake Barrington, IL, UNITED STATES, published 1993 by Artech House Publishers.
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Seller's Description:
New book (shrink wrapped NEW)! ! -No international shipping available. Sewn binding. Cloth over boards. 192 p. Contains: Illustrations. Artech House Telecommunications Library. Audience: General/trade.
Add this copy of Inbound Call Centers: Design, Implementation, and to cart. $51.68, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1993 by Artech House Publishers.
Add this copy of Inbound Call Centers: Design, Implementation, and to cart. $119.55, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 1993 by Artech House Publishers.
Add this copy of Inbound Call Centers: Design, Implementation, and to cart. $152.87, new condition, Sold by Ria Christie Books rated 4.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 1993 by Artech House Publishers.
