In this sequel to the bestselling "Delivering Knock Your Socks Off Service", Anderson and Zemke show readers not only how to maintain grace under fire when it comes to customer service, they actually give suggestions for fielding tough-as-nails customer questions--with aplomb.
Read More
In this sequel to the bestselling "Delivering Knock Your Socks Off Service", Anderson and Zemke show readers not only how to maintain grace under fire when it comes to customer service, they actually give suggestions for fielding tough-as-nails customer questions--with aplomb.
Read Less
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $3.22, fair condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 1995 by Amacom Books.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $3.89, very good condition, Sold by Half Price Books Inc rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1995 by AMACOM.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $3.99, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1995 by Amacom.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $3.99, fair condition, Sold by Reliant Bookstore rated 5.0 out of 5 stars, ships from El Dorado, KS, UNITED STATES, published 1995 by AMACOM.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fair. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have considerable notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer!
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $4.11, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1995 by Amacom.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $6.25, good condition, Sold by Once Upon A Time Books rated 3.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 1995 by AMACOM.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $7.00, like new condition, Sold by Persephone's Books rated 5.0 out of 5 stars, ships from Gastonia, NC, UNITED STATES, published 1995 by AMACOM.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fine. No Jacket. Signed by Author(s) 8vo-over 7¾"-9¾" tall. xv, 143 pp. First printing thus. Signed and dated by author Anderson on the title page, with a presentation inscription to Dori Sanders, South Carolina author.
Add this copy of Knock Your Socks Off Answers to cart. $19.27, new condition, Sold by Media Smart rated 3.0 out of 5 stars, ships from Hawthorne, CA, UNITED STATES, published 1995 by American Management Association.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $27.13, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1995 by Amacom Books.
