According to a story reported by USA Today, a bank teller refused to validate a customer's parking ticket because he failed to execute a transaction (deposits are transactions, withdrawals are evidently not). Even the branch manager firmly upheld this policy. The next day, the frustrated customer closed his account-a little over $2,000,000 worth. The root of the problem wasn't this company's blind adherence to policy, but management's inability to empower employees to use their own good judgment and intuition. Management ...
Read More
According to a story reported by USA Today, a bank teller refused to validate a customer's parking ticket because he failed to execute a transaction (deposits are transactions, withdrawals are evidently not). Even the branch manager firmly upheld this policy. The next day, the frustrated customer closed his account-a little over $2,000,000 worth. The root of the problem wasn't this company's blind adherence to policy, but management's inability to empower employees to use their own good judgment and intuition. Management Mess-Ups examines a variety of mistakes managers commit daily that stifle productivity, squelch opportunity and generally irritate employees-mistakes not big enough to grab headlines, but significant enough to undermine the efficiency and success of their departments and organizations. By reading of the management mess-ups of others, you can avoid these common stumbling blocks to success and become a manager with a true winning edge.
Read Less
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid and to cart. $3.04, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2005 by Career Pr Inc.
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid and to cart. $3.39, fair condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2005 by Career Pr Inc.
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid and to cart. $3.74, very good condition, Sold by HPB-Diamond rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2005 by Career Pr Inc.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid and to cart. $3.78, like new condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2005 by Career Pr Inc.
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid and to cart. $3.78, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2005 by Career Pr Inc.
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid and to cart. $3.78, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2005 by Career Pr Inc.
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid and to cart. $5.11, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2005 by Career Press.
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid (and to cart. $21.00, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2012 by ReadHowYouWant.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Add this copy of Management Mess-Ups: 57 Pitfalls You Can Avoid and to cart. $24.42, new condition, Sold by Orion Tech rated 5.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2005 by Career Pr Inc.
