In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: - Determine which confrontations are worth an investment of your time and energy - Understand and manage the strong emotions that can arise during confrontations - Design solutions that ...
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In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: - Determine which confrontations are worth an investment of your time and energy - Understand and manage the strong emotions that can arise during confrontations - Design solutions that meet all stakeholders' needs - Coach your direct reports to resolve confrontations productively
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Add this copy of Managing Difficult Interactions: Expert Solutions to to cart. $19.65, new condition, Sold by Your Online Bookstore rated 5.0 out of 5 stars, ships from Houston, TX, UNITED STATES, published 2008 by Harvard Business Review Press.
Add this copy of Managing Difficult Interactions: Expert Solutions to to cart. $45.22, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2008 by Harvard Business Review Press.
Add this copy of Managing Difficult Interactions: Expert Solutions to to cart. $76.37, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2008 by Harvard Business Review Press.
