From New York Times bestseller Mark Murphy comes the definitive guide to managing difficult people! Do you ever have to deal with giant egos, blamers, or people who find drama in every little thing? Do you have to work with anyone who always sees the negative in any situation? This book gives you the research-backed scripts to manage the most difficult personalities on your team! You'll discover how to manage: Dramatic Personalities: Tackle attention-seekers who thrive on chaos by redirecting their focus to ...
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From New York Times bestseller Mark Murphy comes the definitive guide to managing difficult people! Do you ever have to deal with giant egos, blamers, or people who find drama in every little thing? Do you have to work with anyone who always sees the negative in any situation? This book gives you the research-backed scripts to manage the most difficult personalities on your team! You'll discover how to manage: Dramatic Personalities: Tackle attention-seekers who thrive on chaos by redirecting their focus to facts and eliminating the emotional vortex they create. Negative Personalities: Counteract constant pessimism with fact-based questioning techniques that debunk cognitive distortions and encourage positivity. Blamers: Stop the endless finger-pointing by fostering accountability and redirecting their energy toward collaborative problem-solving. Problem Bringers: Transform chronic complainers into proactive contributors by guiding them to present solutions alongside their issues. Overly Sensitive Personalities: Navigate hypersensitivity by maintaining emotional neutrality and addressing their concerns with clear, unemotional language. Advantage-Takers: Set firm boundaries to prevent exploitation and ensure fairness while maintaining professionalism in every interaction. Confidently Incompetent: Manage employees who overestimate their abilities by using factual feedback to reveal skill gaps and guide development. Narcissists: Handle self-centered, grandiose employees with strategic flattery, boundary-setting, and unemotional communication to neutralize their disruptive impact. Talented Terrors: Address skilled but toxic individuals who undermine teamwork by holding them accountable and aligning their behavior with organizational values. This book gives you the specific scripts to improve even the most difficult personalities! MARK MURPHY is a New York Times bestselling author, Senior Contributor to Forbes, and Founder of Leadership IQ. Mark's research and techniques have appeared in The Wall Street Journal, The New York Times, Fortune, Forbes, Bloomberg BusinessWeek, Harvard Business Review, and U.S. News & World Report. He's been a featured guest on programs including CBS News Sunday Morning, ABC's 20/20, Fox Business News, CNN International, and NPR.
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Add this copy of Managing Narcissists, Blamers, Dramatics and More...: to cart. $12.72, good condition, Sold by Dream Books Co. rated 4.0 out of 5 stars, ships from Denver, CO, UNITED STATES, published 2019 by Leadership IQ Press.
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Good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing but the text remains fully legible. Dust jacket may be missing and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!
Add this copy of Managing Narcissists, Blamers, Dramatics and More...: to cart. $13.68, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2019 by Leadership IQ Press.
Add this copy of Managing Narcissists, Blamers, Dramatics and More...: to cart. $14.78, very good condition, Sold by BookDrop rated 3.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 2019 by Leadership IQ Press.
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Very good. Gently read. May have name of previous ownership or ex-library edition. Binding tight; spine straight and smooth with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation if you're not satisfied with purchase please return item for full refund. Ships USPS Media Mail.
Add this copy of Managing Narcissists, Blamers, Dramatics and More...: to cart. $15.69, new condition, Sold by Just one more Chapter rated 3.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 2019 by Leadership IQ Press.
Add this copy of Managing Narcissists, Blamers, Dramatics and More...: to cart. $22.11, new condition, Sold by Russell Books rated 4.0 out of 5 stars, ships from Victoria, BC, CANADA, published 2019 by Leadership IQ Press.
Add this copy of Managing Narcissists, Blamers, Dramatics and More...: to cart. $35.59, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2019 by Leadership IQ Press.
Add this copy of Managing Narcissists, Blamers, Dramatics and More...: to cart. $54.41, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2019 by Leadership IQ Press.
