A practical guide on how to build the case for investment in the employee experience, how to achieve senior leadership buy-in, and the tools you'll need to develop a winning culture. As Richard Branson says: "Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients." Despite the popularity of this quote, whereas organisations spend big budgets chasing new leads and keeping current customers satisfied, few spend much money on the people who truly make the ...
Read More
A practical guide on how to build the case for investment in the employee experience, how to achieve senior leadership buy-in, and the tools you'll need to develop a winning culture. As Richard Branson says: "Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients." Despite the popularity of this quote, whereas organisations spend big budgets chasing new leads and keeping current customers satisfied, few spend much money on the people who truly make the organisation succeed or fail: the employees. The lack of serious investment in the employee experience is a major factor in worldwide lost productivity totally over $7 trillion. The importance of this investment isn't landing with the majority of senior leaders, though. This is leading to frustration from those working in HR, Internal Comms, Employee Engagement, Employee Experience and Learning & Development, as they have suggestions and solutions for improvement, but, unlike investment in the customer experience, these aren't making it onto the agendas of senior leaders. And without their buy-in, employee-related initiatives are doomed to fail. This book will show you how to: Build the business case for investing in the employee experience; Calculate how much more productive and profitable your organisation could be if you had a more motivated workforce; Deliver a great employee experience using the free EXO Tookit. Investing in the employee experience is a win: win: win. It benefits the employees, as they have a more enjoyable and fulfilling work life. It benefits the business, as employees will be more productive and the business more profitable. It benefits the customer, as they will be better served by motivated and satisfied employees, reducing customer churn and increasing revenues. It's not: 'Can you afford to invest in the employee experience?', it's: 'Can you afford not to?'.
Read Less
Add this copy of Monetising the Employee Experience: How to Prove the to cart. $17.54, very good condition, Sold by Brit Books rated 4.0 out of 5 stars, ships from Milton Keynes, BUCKINGHAMSHIRE, UNITED KINGDOM, published 2021 by Brand Experiences.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there's something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
Add this copy of Monetising The Employee Experience: How to prove the to cart. $32.60, new condition, Sold by Ria Christie Books rated 4.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2021 by Brand Experiences.
Add this copy of Monetising The Employee Experience: How to prove the to cart. $43.17, new condition, Sold by Booksplease rated 4.0 out of 5 stars, ships from Southport, MERSEYSIDE, UNITED KINGDOM, published 2021 by Brand Experiences.
Add this copy of Monetising the Employee Experience: How to Prove the to cart. $49.42, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2021 by Brand Experiences.
Add this copy of Monetising the Employee Experience: How to Prove the to cart. $78.15, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2021 by Brand Experiences.
