This leading text, renowned for its decision-making approach to operations management, includes 21 case studies of real companies (now integrated throughout), in addition to many industry examples. Operations decision responsibilities are organized into 5 categories: quality, process, capacity, inventory, and workforce and the emphasis is on the management of the operations function vs. quantitive analysis or planning and control - quantitative material is contained solely within chapter supplements. Equal coverage is given ...
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This leading text, renowned for its decision-making approach to operations management, includes 21 case studies of real companies (now integrated throughout), in addition to many industry examples. Operations decision responsibilities are organized into 5 categories: quality, process, capacity, inventory, and workforce and the emphasis is on the management of the operations function vs. quantitive analysis or planning and control - quantitative material is contained solely within chapter supplements. Equal coverage is given to services and manufacturing and both are integrated into a common decision-making framework. In this new edition there is greater emphasis on quality, with new material on quality function deployment, progress capability analysis Baldridge Award criteria, Garvin's 8 dimensions, and the 7 tools of quality. Five critical themes are emphasized throughout: the interrelationship of service and manufacturing, the need for customer directed operations, continuous improvement, the integration of operations decisions with other business functions, and the globalization of operations. There is also a new Solved Problems section added to chapters with quantitative material, a new chapter 21 on Performance Measurement and Improvement, and new Practical Application boxes throughout. Also available - main text and lotus templates on IBM 5.25 (0-07-911437-7), 3.5" IBM Lotus template disk (0-07-832791-1), instructor's manual (0-07-056147-8), study guide (0-07-056148-6), test bank (0-07-056145-1), computerized test bank IBM 5.25" (0-07-832789-x), 3.5"(0-07-074588-9), overhead transparency acetates (0-07-074588-9), video plant tours and guide (0-07-911523-3).
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Add this copy of Operations Management: Decision Making in the to cart. $2.22, good condition, Sold by BookHolders rated 5.0 out of 5 stars, ships from Gambrills, MD, UNITED STATES, published 1981 by McGraw-Hill Companies.
Add this copy of Operations Management: Decision Making in the to cart. $2.84, very good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 1992 by McGraw-Hill College.
Add this copy of Operations Management: Decision Making in the to cart. $2.84, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 1992 by McGraw-Hill College.
Add this copy of Operations Management: Decision Making in the to cart. $2.84, good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 1992 by McGraw-Hill College.
Add this copy of Operations Management: Decision Making in the to cart. $4.50, good condition, Sold by The Book Cellar rated 4.0 out of 5 stars, ships from Nashua, NH, UNITED STATES, published 1985 by McGraw Hill Higher Education.
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Good. Size: 9x7x1; Some wear, but still a good reading copy. A portion of your purchase of this book will be donated to non-profit organizations. Over 1, 000, 000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Add this copy of Operations Management: Decision Making in the to cart. $5.99, good condition, Sold by Friends of the Phoenix Library rated 3.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 1993 by Mcgraw-Hill College.
Add this copy of Operations Management: Decision Making in the to cart. $8.00, very good condition, Sold by A Book Store of Hastings rated 5.0 out of 5 stars, ships from HASTINGS, MN, UNITED STATES, published 1989 by McGraw-Hill Companies.
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Very good. Sewn binding. Paper over boards. 794 p. Contains: Illustrations. McGraw-Hill Series in Management. Audience: General/trade. VERY NICE COPY--VERY SLIGHT SHELF WARE--TEXT CLEAN AND TIGHT--GIFT--STILL HAS LOTS OF GREAT READS LEFT
Add this copy of Operations Management: Decision Making in the to cart. $12.20, fair condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1993 by McGraw-Hill College.
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Fair. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority!
Add this copy of Operations Management: Decision Making in the to cart. $13.22, fair condition, Sold by Stephen White Books rated 5.0 out of 5 stars, ships from Bradford, WEST YORKSHIRE, UNITED KINGDOM, published 1993 by McGraw-Hill Education (ISE Editi.
Add this copy of Operations Management: Decision Making in the to cart. $16.26, good condition, Sold by BookDepart rated 4.0 out of 5 stars, ships from Shepherdstown, WV, UNITED STATES, published 1989 by McGraw-Hill.
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UsedGood. Hardcover, 3rd edition; fading and shelf wear to exterior; light corner bum ps; otherwise contents in good condition with clean text, tight binding.
