Offering hands-on advice, this title explains the eight Fundamental concepts of EFQM Excellence Model, leading to nine key criteria. It also supplies the reader with 32 helpful pro formas to assist in advance of a workshop analysis day.
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Offering hands-on advice, this title explains the eight Fundamental concepts of EFQM Excellence Model, leading to nine key criteria. It also supplies the reader with 32 helpful pro formas to assist in advance of a workshop analysis day.
Read Less
Add this copy of Release and Control for It Service Management, Based on to cart. $483.00, new condition, Sold by BG_Books rated 1.0 out of 5 stars, ships from CURITIBA, PARANA, BRAZIL, published 2007 by Van Haren Publishing; 1ª edição.
