The hospitality industry is experiencing transformative shifts with the integration of cutting-edge technologies like artificial intelligence (AI), virtual reality (VR), and machine learning (ML). These innovations enhance hospitality management, from personalized customer service and efficient booking systems to immersive guest experiences and predictive analytics. AI-powered chatbots and virtual assistants streamline communication and service delivery, while machine learning algorithms analyze guest data to predict ...
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The hospitality industry is experiencing transformative shifts with the integration of cutting-edge technologies like artificial intelligence (AI), virtual reality (VR), and machine learning (ML). These innovations enhance hospitality management, from personalized customer service and efficient booking systems to immersive guest experiences and predictive analytics. AI-powered chatbots and virtual assistants streamline communication and service delivery, while machine learning algorithms analyze guest data to predict preferences and optimize operations. VR offers virtual tours that elevate marketing and planning experiences for customers. Together, these technologies may improve efficiency while redefining guest satisfaction standards and operational excellence. Revolutionizing Hospitality Management Systems With AI, VR, and Machine Learning explores how hospitality management technology affects business and organizations. It examines how to use these technologies to strengthen business strategic positions against competitors. This book covers topics such as digital technology, gastronomy, and management science, and is a useful resource for business owners, engineers, managers, academicians, researchers, and data scientists.
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