So often, saying (or not saying) the right word can transform a situation, and this empowering resource aims to give speakers the life-changing secrets of effective communication. Drawing from his experiences training more than 100,000 managers, Dave Durand offers specific, detailed suggestions for what to say in a variety of everyday situations, as well as surprising information about the hidden meanings that makes some key words so powerful in conversations. Using simple, proven techniques, this resource covers important ...
Read More
So often, saying (or not saying) the right word can transform a situation, and this empowering resource aims to give speakers the life-changing secrets of effective communication. Drawing from his experiences training more than 100,000 managers, Dave Durand offers specific, detailed suggestions for what to say in a variety of everyday situations, as well as surprising information about the hidden meanings that makes some key words so powerful in conversations. Using simple, proven techniques, this resource covers important subjects such as building trust, inspiring others, correcting behaviors, raising standards, holding someone accountable, making first impressions, apologizing, encouraging open communication, reporting bad news, and making a point amidst adversity.
Read Less
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $1.46, good condition, Sold by Goodwill of Greater Milwaukee rated 5.0 out of 5 stars, ships from Milwaukee, WI, UNITED STATES, published 2011 by The Crossroad Publishing Company.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere and any CD or DVD expected with the book is included. Book is not a former library copy.
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $2.32, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2011 by Crossroad Publishing.
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $2.32, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2011 by Crossroad Publishing.
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $2.32, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2011 by Crossroad Publishing.
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $2.32, good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2011 by Crossroad Publishing.
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $2.32, good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2011 by Crossroad Publishing.
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $2.92, very good condition, Sold by Goodwill rated 4.0 out of 5 stars, ships from Brooklyn Park, MN, UNITED STATES, published 2011 by Crossroad Publishing.
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $3.99, good condition, Sold by Reliant Bookstore rated 5.0 out of 5 stars, ships from El Dorado, KS, UNITED STATES, published 2011 by The Crossroad Publishing Company.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
Add this copy of Say This, Not That: How to Build Trust and Motivate to cart. $29.08, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2011 by The Crossroad Publishing Compa.