Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

An in-depth case study of Cleveland Clinics revolutionary transformation around the customera powerful model for any leader seeking to drive positive organizational change Read More

An in-depth case study of Cleveland Clinics revolutionary transformation around the customera powerful model for any leader seeking to drive positive organizational change Read Less

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  	This is a digital edition of this title. Buy eBook Lifetime Access: $36.00 Title: Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way by James Merlino Publisher: McGraw-Hill Professional Print ISBN: 9780071833257, 0071833250 eText ISBN: 9780071833264 Edition: 2014 1st edition Format: EPUB eBook	$36.00 Buy eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ