This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi ...
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This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi-disciplinary perspectives by focusing on service systems and developing a service design framework, including socio-technical aspects, the service reference model, data-driven collaboration processes, the incremental design method, requirement propagation, and system adaptability with feedback loops. From a service computing view, the book introduces a service-oriented aided infrastructure to support IT-enabled service systems in ICT-facilitated environments and provide access to tangible and intangible resources in a trustworthy environment. The book offers a valuable companion and comprehensive reference guide for undergraduate and graduate students who want to learn about current concepts for designing and implementing service systems; and for researchers who want to identify future directions in build smart digital service ecosystems, integrating Internet of Things (IoT) and Artificial Intelligence (AI) and cyber-security. The book also appeals to developers who need to implement advanced services and want to capitalize on corresponding business models, customer-driven interaction, and scalable architectures.
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Add this copy of Smart Digital Service Ecosystems: A Research Roadmap to cart. $51.65, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2023 by Springer International Publishing AG.
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New. Print on demand Contains: Illustrations, black & white, Illustrations, color. SpringerBriefs in Service Science . XIII, 129 p. 37 illus., 19 illus. in color. Intended for professional and scholarly audience.
Add this copy of Smart Digital Service Ecosystems: a Research Roadmap to cart. $63.13, new condition, Sold by Just one more Chapter rated 3.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 2023 by Springer.
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Add this copy of Smart Digital Service Ecosystems: a Research Roadmap to cart. $111.58, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2023 by Springer.