Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment and software to managing agents, monitoring productivity, and enhancing customer relationships.
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Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment and software to managing agents, monitoring productivity, and enhancing customer relationships.
Read Less
Add this copy of The Call Center Handbook: The Complete Guide to to cart. $56.35, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2003 by CRC Press.
