Drawing on more than 20 years experience in customer service, the author provides ready-to-use letters and memos that cover every phase of customer service. Included are letters for reaching potential customers, as well as a wide variety of inter- and intra-departmental memos, advisories, and newsletters to help customers service personnel provide optimal service to clients. Organized in five sections: communication with current customers, reaching prospective customers, intradepartmental and dealer communications, ...
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Drawing on more than 20 years experience in customer service, the author provides ready-to-use letters and memos that cover every phase of customer service. Included are letters for reaching potential customers, as well as a wide variety of inter- and intra-departmental memos, advisories, and newsletters to help customers service personnel provide optimal service to clients. Organized in five sections: communication with current customers, reaching prospective customers, intradepartmental and dealer communications, interdepartmental communications and public relations.
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Add this copy of The Complete Customer Service Model Letter & Memo Book to cart. $1.72, good condition, Sold by BookHolders rated 5.0 out of 5 stars, ships from Gambrills, MD, UNITED STATES, published 1994 by Prentice-Hall.
Add this copy of The Complete Customer Service Model Letter and Memo to cart. $2.73, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 1994 by Prentice Hall Direct.
Add this copy of The Complete Customer Service Model Letter and Memo to cart. $2.73, very good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 1994 by Prentice Hall Direct.
Add this copy of The Complete Customer Service Model Letter and Memo to cart. $2.73, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1994 by Prentice Hall Direct.
Add this copy of The Complete Customer Service Model Letter & Memo Book to cart. $3.38, very good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 1994 by Simon & Schuster.
Add this copy of The Complete Customer Service Model Letter and Memo to cart. $5.48, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1994 by Prentice-Hall.
Add this copy of The Complete Customer Service Model Letter and Memo to cart. $29.90, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1995 by Prentice Hall Direct.
Add this copy of The Complete Customer Service Model Letter and Memo to cart. $38.87, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 1994 by Prentice-Hall.
Add this copy of The Complete Customer Service Model Letter and Memo to cart. $40.28, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 1994 by Prentice-Hall.
