Provides a firm grounding in basic interpersonal communication andmanagement skills--such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decisionmaking--and contains unique chapters on practice and application.Tools for the Conflict Survival Kit provide strategies that can be usedimmediately in workplace situations. Case studies and role plays givereaders practice communicating, negotiating, and problem-solving andan opportunity to refine and develop this important craft. Gives ...
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Provides a firm grounding in basic interpersonal communication andmanagement skills--such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decisionmaking--and contains unique chapters on practice and application.Tools for the Conflict Survival Kit provide strategies that can be usedimmediately in workplace situations. Case studies and role plays givereaders practice communicating, negotiating, and problem-solving andan opportunity to refine and develop this important craft. Gives readersa thorough grounding in basic interpersonal communication andmanagement skills such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision makin
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Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $59.14, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $64.64, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $100.07, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2006 by Prentice Hall.
