Provides a firm grounding in basic interpersonal communication andmanagement skills--such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decisionmaking--and contains unique chapters on practice and application.Tools for the Conflict Survival Kit provide strategies that can be usedimmediately in workplace situations. Case studies and role plays givereaders practice communicating, negotiating, and problem-solving andan opportunity to refine and develop this important craft. Gives ...
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Provides a firm grounding in basic interpersonal communication andmanagement skills--such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decisionmaking--and contains unique chapters on practice and application.Tools for the Conflict Survival Kit provide strategies that can be usedimmediately in workplace situations. Case studies and role plays givereaders practice communicating, negotiating, and problem-solving andan opportunity to refine and develop this important craft. Gives readersa thorough grounding in basic interpersonal communication andmanagement skills such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision makin
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Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $5.92, very good condition, Sold by ThriftBooks-Atlanta rated 4.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $7.98, like new condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $7.98, very good condition, Sold by ThriftBooks-Atlanta rated 4.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $7.98, very good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $7.98, good condition, Sold by ThriftBooks-Atlanta rated 4.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $7.98, good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $15.37, good condition, Sold by SurplusTextSeller rated 5.0 out of 5 stars, ships from Columbia, MO, UNITED STATES, published 2006 by Prentice Hall.
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Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $36.17, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2006 by Prentice Hall.
Add this copy of The Conflict Survival Kit: Tools for Resolving Conflict to cart. $53.50, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2006 by Prentice Hall.
