Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers
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Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers
Read Less
Add this copy of The Quality Promise (Quality and Reliability) to cart. $57.59, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1990 by CRC Press.
Add this copy of The Quality Promise to cart. $134.23, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 1990 by CRC Press.
Add this copy of The Quality Promise (Hb 1991) to cart. $171.69, new condition, Sold by Books International rated 3.0 out of 5 stars, ships from Toronto, ON, CANADA, published 1990 by CRC Press.
