Not every client is a good client! Learn how to avoid problem clients that are more trouble than they're worth... To succeed in business you must learn how to recognize and avoid the Toxic Client. With useful stories everyone can relate to, Toxic Client will show you how to handle the problem customers. In that first flush of life as business owners, we often say "Yes" to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we're getting hired, that's a good thing, and ...
Read More
Not every client is a good client! Learn how to avoid problem clients that are more trouble than they're worth... To succeed in business you must learn how to recognize and avoid the Toxic Client. With useful stories everyone can relate to, Toxic Client will show you how to handle the problem customers. In that first flush of life as business owners, we often say "Yes" to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we're getting hired, that's a good thing, and it's all that matters. But after a while, we learn an important truth: Not every client is a good client. In fact, some of them are truly toxic -- they contaminate our business environment and breed negativity about the work, they infect employees by lowering their morale, they exhaust and debilitate our energy reserves, and they drain our coffers. Toxic Client: Knowing and Avoiding Problem Customers will teach readers how to: - Deal with Angry and Lying clients - Engage in Active Listening to spot potential trouble - Identify Freeloaders and Troublemakers - Stay clear of clients with Alcohol, Drug Use and Entitlementia issues - Dismiss and Avoid Toxic Clients The book features a Bonus Section on using Collection Agencies, Mechanics' Liens and Small Claims Court to get paid for your e orts.
Read Less
Add this copy of Toxic Client: Knowing and Avoiding Problem Customers to cart. $2.88, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2016 by Success DNA.
Add this copy of Toxic Client: Knowing and Avoiding Problem Customers to cart. $2.88, good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2016 by Success DNA.
Add this copy of Toxic Client: Knowing and Avoiding Problem Customers to cart. $5.19, good condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2016 by SuccessDNA.
Add this copy of Toxic Client: Knowing and Avoiding Problem Customers to cart. $6.00, very good condition, Sold by Burke's Book Store rated 4.0 out of 5 stars, ships from Memphis, TN, UNITED STATES, published 2016 by SuccessDNA.
Add this copy of Toxic Client: Knowing and Avoiding Problem Customers to cart. $7.44, good condition, Sold by BookDrop rated 4.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 2016 by SuccessDNA.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
A copy that has been read remains in good condition. All pages are intact and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear and the copy can include From the library of labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation if you're not satisfied with purchase please return item for full refund. Ships via media mail.
Add this copy of Toxic Client Format: Paperback to cart. $11.87, new condition, Sold by indoo rated 4.0 out of 5 stars, ships from Avenel, NJ, UNITED STATES, published 2016 by Success DNA.
Add this copy of Toxic Client: Knowing and Avoiding Problem Customers to cart. $13.83, like new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2016 by Success DNA.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fine. Trade paperback (US). Glued binding. 208 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
