According to business guru Ram Charan, the process of selling is broken. Demand for competitive pricing is ever on the increase, and customers want more than great products at great prices; they want you to know how their business works, so that you can make it work better. It is time for companies to re-think their selling processes, and that's where Charan's concept of Value Creation Selling (VCS) fits in. It is a new approach that while radical is nonetheless practical and produces stronger customer relationships and ...
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According to business guru Ram Charan, the process of selling is broken. Demand for competitive pricing is ever on the increase, and customers want more than great products at great prices; they want you to know how their business works, so that you can make it work better. It is time for companies to re-think their selling processes, and that's where Charan's concept of Value Creation Selling (VCS) fits in. It is a new approach that while radical is nonetheless practical and produces stronger customer relationships and long term rewards. VCS will enable you to: gain a deeper knowledge of your customer's business; use this knowledge to improve your customer's margins; show how your product and expertise is a winning combination; and, someday, every company will listen more closely to the customer. In the meantime, this eye opening book will show you how to get ahead of the competition.
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Add this copy of What the Customer Wants You to Know to cart. $14.60, new condition, Sold by Express_Books rated 4.0 out of 5 stars, ships from Lakewood, NJ, UNITED STATES, published 2009 by Penguin Books Ltd.
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New in new dust jacket. International Edition, Paperback, Brand New, ISBN and Cover image may differ but contents similar to U.S. Edition, Printed in Black & White. End Chapter Exercises may differ. No CD/Access code. Legal to use despite any disclaimer, We ship to PO, APO and FPO adresses in U.S.A. Choose Expedited Shipping for FASTER DELIVERY. Customer Satisfaction Guaranteed.
Add this copy of What the Customer Wants You to Know: How Everybody to cart. $22.51, new condition, Sold by Ria Christie Books rated 4.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2009 by Penguin Books Ltd.
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