Prashant Wali

Prashant Wali is working with HCL as Manager and holds B.Tech (IT)/MBA (IT) from Top Tier B School in India. He has accomplished experience across multiple areas such as ITSM processes (ITILv3), ITSM tools, Cloud Service Management, Process Transitioning, Maturity and Migration Assessments, IT Infrastructure Management & Service Delivery. He is primarily involved in creation of products and services in the area of Cloud Computing, IT service management frameworks and maturity assessment models...See more

Prashant Wali is working with HCL as Manager and holds B.Tech (IT)/MBA (IT) from Top Tier B School in India. He has accomplished experience across multiple areas such as ITSM processes (ITILv3), ITSM tools, Cloud Service Management, Process Transitioning, Maturity and Migration Assessments, IT Infrastructure Management & Service Delivery. He is primarily involved in creation of products and services in the area of Cloud Computing, IT service management frameworks and maturity assessment models using ITSM best practices and tools. His area of expertise include IT Infrastructure Management, Capacity Planning, Cloud Lifecycle Management, Infrastructure Monitoring, Tool Automation, Statistical Analysis, ITILv3 Process design, Implementation and KPI Analysis See less