For undergraduate Hospitality/Travel/Tourism courses that focus on waiter/waitress training and service of food. Ideal as a competency-based training guide or simply as a reference manual for specific service questions, this all-inclusive book explains the key aspects and responsibilities of today's food servers. It contains broad and in-depth coverage on everything a good waiter or waitress will need to know to be successful in this very competitive and dynamic profession-from restaurant industry statistics to how tips are ...
Read More
For undergraduate Hospitality/Travel/Tourism courses that focus on waiter/waitress training and service of food. Ideal as a competency-based training guide or simply as a reference manual for specific service questions, this all-inclusive book explains the key aspects and responsibilities of today's food servers. It contains broad and in-depth coverage on everything a good waiter or waitress will need to know to be successful in this very competitive and dynamic profession-from restaurant industry statistics to how tips are calculated, the importance of poise and posture, the use of place settings, menu knowledge, the presentation of wine, recognizing the nonverbal cues and prompts of guests, understanding guest paging systems and touch-screen terminals, handling complaints, and much more. Self-contained chapters flow in a logical sequence and establish a step-by-step procedure for understanding and learning appropriate server skills.
Read Less
Add this copy of Service at It's Best: Waiter-Waitress Training: a Guide to cart. $2.87, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2001 by Prentice Hall.
Add this copy of Service at It's Best: Waiter-Waitress Training: a Guide to cart. $2.87, good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2001 by Prentice Hall.
Add this copy of Service at It's Best: Waiter-Waitress Training: a Guide to cart. $2.87, fair condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2001 by Prentice Hall.
Add this copy of Service at Its Best: Waiter-Waitress Training to cart. $2.88, good condition, Sold by Poquette's Books rated 4.0 out of 5 stars, ships from Dewitt, MI, UNITED STATES, published 2001 by Pearson.
Add this copy of Service at It's Best: Waiter-Waitress Training: a Guide to cart. $29.47, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2001 by Prentice Hall.