Seller listed book in "Good" condition but sent a copy with missing dust jacket. Returned for refund per their instructions. Tracking shows they received it over a week ago, yet still no refund. Now wasting more time trying to get my money back. :(
I tried to contact the seller twice immediately after ordering to request the book be sent to a different address. They did not answer either email and they sent the book to the wrong address.
KuleliBooks ships the wrong product they have advertised, and they don't follow-up with you on the status of the return, or credit reversal. Awful in every sense. Caveat emptor.
Book arrived in good time, in beautiful condition. Primo Levi. Also the first book I've been able to find in Italian on Alibris, takes me back to my adolescence. The other book which I thought was in Italian turned out to be in Spanish translation.
Customer comments
All of the comments for KuleliBooks appear below:
positive comment by David M J on Aug 26, 2024
Book in better condition than described, arrived quickly! Thanks!
positive comment by Herbie G on Aug 22, 2024
Excellent service...thank you !!
negative comment by Theodore S U on Aug 3, 2024
Seller listed book in "Good" condition but sent a copy with missing dust jacket. Returned for refund per their instructions. Tracking shows they received it over a week ago, yet still no refund. Now wasting more time trying to get my money back. :(
positive comment by Daniela E on Jul 25, 2024
I was shocked to see it's a signed copy!!! Thank you very much - looking forward to reading it with my book club.
positive comment by David S on Jun 22, 2024
I was pleased with the book and the rapid processing and delivery.
positive comment by Eli M on Jun 6, 2024
the book is in relatively mint condition!
negative comment by Susannah A on Apr 28, 2024
I tried to contact the seller twice immediately after ordering to request the book be sent to a different address. They did not answer either email and they sent the book to the wrong address.
negative comment by Guadalupe on Apr 7, 2024
Gave me the wrong book and hasn't replied to email requesting refund or a new copy
positive comment by REBECCA B on Apr 5, 2024
Great seller! Fast delivery. The book is in quite good condition :)
negative comment by Paul on Apr 2, 2024
KuleliBooks ships the wrong product they have advertised, and they don't follow-up with you on the status of the return, or credit reversal. Awful in every sense. Caveat emptor.
positive comment by Irene P on Feb 29, 2024
Positive. Came really fast and I appreciate that so much. Keep up the good work.
positive comment by Melissa P on Dec 20, 2023
Book arrived in good time, in beautiful condition. Primo Levi. Also the first book I've been able to find in Italian on Alibris, takes me back to my adolescence. The other book which I thought was in Italian turned out to be in Spanish translation.
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