The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for ...
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The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. READERSHIP: Students and organisations practising or introducing total quality management.
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Add this copy of How to Eat an Elephant: A Slice-By-Slice Guide to Total to cart. $36.23, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2000 by Liverpool Academic Press.
