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  Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics

  by Shamim Hossain, MD (Editor), Ree Chan Ho (Editor), Goran Trajkovski (Editor)

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  Managing Customer-Centric Strategies in the Digital Landscape

  by Ree Chan Ho (Editor), Bee Lian Song (Editor), Poh Kiong Tee (Editor)

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  Practical Frameworks for New-Age Digitalization Business Strategy

  by Poh Kiong Tee (Editor), Bee Lian Song (Editor), Ree Chan Ho (Editor)

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  AI and Machine Learning Applications and Implications in Customer Support and Analytics

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