Received a book with a about 100 pgs punctured and fully dented cover to cover. I messaged for a return label and they repld "You pay to return, and a 10% restocking fee, and we won't refund shipping." Filed claim. Won.
The item was well-protected and shipped quickly, and the condition listing was accurate. The seller responded quickly to my questions. I'm happy with the purchase.
Received book that was warped and damaged (hole in back of it) and the seller refused to take accountability for the fact that the book was damaged and replace it with a book that is new as paid for.
This book was described as "Very good." I guess that's more or less accurate. However, it has three large bookstore stickers, practically impossible to remove cleanly.
Arrived on time and would be in new condition as described if not for a sticker covering a large part of the back cover and spine which was difficult to remove and left a sticky residue
This is not a very good textbook I do understand some minor wear, but here the book cover is clearly damaged, also it's so full of sticker.
This is terrible I am an excellent client I spend a lot of money and then I get treated like that it's a scam
The Description from your WEB Site, the book is in VG condition. When I received the book the top of the books binder is torn from the inadequate shipping plastic bag. Msg. sent July 21st., no response from seller. Mark A.
Never ordered from here before, but was recommended it by teachers! Ordering the book was made easy and simple, good communication in shipping. Was delivered on July 13th, perfect condition for a very good quality used book.
The book's cover is covered with ugly stickers that are difficult to remove. The interior pages are filled with notes and highlights, mostly in pencil but also some in ink, which cannot be erased. But the seller said it was in a very good condition.
Thanks to the seller for a beautiful copy of this book. It shipped quickly, and arrived quickly. I was super grateful, and would gladly buy from this vendor again.
Bad seller. I got a retired Amazon rental book with broken bindings described as in "good" condition. Seller is ranked 4 stars by Alibris but read their reviews (most are negative). I tried to work this out with them but was unsuccessful.
Customer comments
All of the comments for FirstClassBooks appear below:
positive comment by GKU on Aug 16, 2025
Very happy!
negative comment by Kesi H on Jun 11, 2025
Received a book with a about 100 pgs punctured and fully dented cover to cover. I messaged for a return label and they repld "You pay to return, and a 10% restocking fee, and we won't refund shipping." Filed claim. Won.
positive comment by ElectrumParrot on Jun 3, 2025
The item was well-protected and shipped quickly, and the condition listing was accurate. The seller responded quickly to my questions. I'm happy with the purchase.
positive comment by Zuoxi Z on Apr 24, 2025
Arrived on April 24, 2025, a very good used book.
positive comment by Pioneer Singha Roy on Feb 27, 2025
Good experience with First Class Book Snapshot
positive comment by Zuoxi Z on Feb 21, 2025
Arrived on Feb. 21,2025, a used book as described.
negative comment by Robyn H on Feb 5, 2025
There is no dust jacket and there are many layers of stickers on the book that are not easily removable.
negative comment by Amber P on Jan 31, 2025
Received book that was warped and damaged (hole in back of it) and the seller refused to take accountability for the fact that the book was damaged and replace it with a book that is new as paid for.
positive comment by Wilfredo Charri on Jan 29, 2025
Shipping was faster than expected, also the book qualitywas as better than described! thanks a lot!
negative comment by Nancy W on Jan 6, 2025
Ordered Dec 25. Most recent tracking update says delivery on Friday January 10. I'd have appreciated an update.
positive comment by Aaron L on Jan 5, 2025
Excellent!
neutral comment by BillT on Dec 6, 2024
This book was described as "Very good." I guess that's more or less accurate. However, it has three large bookstore stickers, practically impossible to remove cleanly.
neutral comment by Jeffrey P on Nov 6, 2024
Arrived on time and would be in new condition as described if not for a sticker covering a large part of the back cover and spine which was difficult to remove and left a sticky residue
negative comment by naaka on Oct 8, 2024
This time everything went bad with this seller, it's the second book and it came with a huge bump, the book is bent :( it was sold as very good
negative comment by naaka on Sep 22, 2024
This is not a very good textbook I do understand some minor wear, but here the book cover is clearly damaged, also it's so full of sticker. This is terrible I am an excellent client I spend a lot of money and then I get treated like that it's a scam
positive comment by Zuoxi Z on Aug 4, 2024
Arrived on Aug.4, 2024, used book in conditions as described.
negative comment by Mark A on Jul 27, 2024
The Description from your WEB Site, the book is in VG condition. When I received the book the top of the books binder is torn from the inadequate shipping plastic bag. Msg. sent July 21st., no response from seller. Mark A.
positive comment by CrankyPantz on Jul 20, 2024
Thanks!
positive comment by Hannah L on Jul 14, 2024
Never ordered from here before, but was recommended it by teachers! Ordering the book was made easy and simple, good communication in shipping. Was delivered on July 13th, perfect condition for a very good quality used book.
negative comment by sarah s on May 23, 2024
I returned a book because it had significant damage. 2 months after returning the book I have still not been refunded.
negative comment by CHEN-YOU S on Mar 20, 2024
The book's cover is covered with ugly stickers that are difficult to remove. The interior pages are filled with notes and highlights, mostly in pencil but also some in ink, which cannot be erased. But the seller said it was in a very good condition.
positive comment by Michael on Mar 14, 2024
Thanks to the seller for a beautiful copy of this book. It shipped quickly, and arrived quickly. I was super grateful, and would gladly buy from this vendor again.
neutral comment by Bonnie C on Feb 28, 2024
This was supposed to be a LIKE NEW book, but the book has a USED sticker on the spine and PARTIALLY REMOVED sticker where the ISBN bar code is.
negative comment by Kevin T on Feb 8, 2024
They said they shipped it. I haven't received the book. They didn't want to help me. It's a scam. Don't order books from this vendor.
negative comment by tedh on Jan 26, 2024
Bad seller. I got a retired Amazon rental book with broken bindings described as in "good" condition. Seller is ranked 4 stars by Alibris but read their reviews (most are negative). I tried to work this out with them but was unsuccessful.
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