Patient satisfaction Books

Leadership for Great Customer...

Thom Mayer
Buy from $3.08
eBook from $35.10

Engaging Physicians: A Manual...

Stephen C Beeson
Buy from $1.86

Who Killed Healthcare?:...

Regina Herzlinger
Buy from $1.79
eBook from $28.80

Understanding Healthcare...

Michael Howell, Jennifer Stevens
Buy from $34.27
eBook from $72.00

Design for Care: Innovating...

Peter Jones
Buy from $19.75
eBook from $37.99

Service Fanatics: How to...

James Merlino
Buy from $0.99
eBook from $36.00

Through the Patient's Eyes:...

Margaret Gerteis (Editor), Susan Edgman-Levitan (Editor)
Buy from $1.26

A Physician Guidebook to the...

Robert Snyder
Buy from $35.34
eBook from $24.00

Managing Patient Expectations...

Susan Keane Baker
Buy from $1.99

Perfecting Patient Journeys:...

Judy Worth
Buy from $5.21

Achieving Service Excellence:...

Myron D Fottler, Ph.D.
Buy from $2.48
eBook from $41.50

Don't Lose Your Patients:...

Herbert S Strean, D.S.W.
Buy from $47.05

How to Improve Doctor-Patient...

Christine J. Ko
Buy from $30.51
eBook from $18.70

How to Resolve Patient...

Burnette, Cindy Ebern
Buy from $61.74

Person-Focused Health Care...

Donald L Zimmerman, Denise G Osborn-Harrison
Buy from $33.01
eBook from $57.00

Achieving Impressive Customer...

Gail Scott, Lolma Olson
Buy from $13.23

The Doctor's Communication...

Francesca Frame, Peter Tate
Buy from $32.12
eBook from $23.65

Market-Driven Health Care:...

Regina E Herzlinger
Buy from $1.26

Beyond Cahps: A Guide for...

Janiece Gray, Mha
Buy from $57.54

Next in Line: Lowered Care...

Timothy Hoff
Buy from $40.96
eBook from $33.80

The Customer Revolution in...

David W Johnson
Buy from $2.29
eBook from $28.80

The Best Patient Experience:...

Robert Snyder
Buy from $4.73
eBook from $34.00

Person-Centered Health Care...

Dak Kopec
Buy from $66.01
eBook from $30.25

If Disney Ran Your Hospital:...

Fred Lee
Buy from $2.23